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About Us |
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 | Rapport
IT Solutions specialise in
providing solutions for Small and Medium Businesses.
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| Rapport IT
Solutions recognises the importance of
good staff and fulfilment
partners and is committed to providing services through
experienced, certified and reliable IT professionals.
These values are reflected through the work we perform and the way
we approach all dealings with you and your business.
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| Rapport IT
Solutions' head office is located in Newcastle (Hunter Valley NSW).
We are Australian owned and operated. We service specifically the
Hunter Valley region of NSW but have a growing number of clients in
regional areas of NSW.
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| Our aim is to provide a complete
solution of IT services to allow our clients to maximise their
business potential through the most appropriate advice
and implementation of a range of IT related products and
services.
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| We acknowledge the need to provide
service when something "breaks" BUT we put a very high emphasis on
proactive monitoring and maintenance. Our aim is to
provide services that let us know about problems before you do.
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| Our solutions include scheduled
maintenance, server installation and maintenance, networking,
repairs, network cabling etc. We also provide a range of specific
services and products including Microsoft Small Business Server
installation and configuration, Microsoft Sharepoint Services customisation, Voice over
IP (VOIP) phone systems, Document Management Systems, Electronic
Information Management Systems, Web Development, Voice Recognition
software, Server security monitoring, Act! Customer Relationship
Management (CRM) installations, Disaster Prevention and Recovery,
Recovery of data from damaged hard drives, Solutions for mobile
workers, PDA integration with Email and Exchange Server, Training etc.
Link to Services we
Provide.
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| We work and communicate to develop a
relationship where we know your business and become your
trusted I.T. advisor. We are then in a position to
provide you with the most appropriate advice on a range of IT
related issues. |
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How do we provide you
with a professional approach to making the most of your Information
Technology investment?
We approach IT with a
business view rather than a purely technical view.
We leverage a team of
experienced professionals.
We utilise consistent industry
best practices.
Our maintenance procedures are
policy driven.
We communicate.
We give you one point of
call and responsibility for all your IT needs and advice.
We become your partner in
IT assisted business improvement.
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